Case Study

From Delayed Signals to
Live Progress Tracking

less time spent on updates
0 %
increase in forecast accuracy
0 %

The situation

At a professional networking platform, the Platforms SRE org was tasked with maintaining reliability at scale—but lacked clear visibility into progress, capacity, and delivery across its complex, cross-functional initiatives.

Progress tracking was buried in spreadsheets. Every squad had their own version. Status updates were manual, lagged behind reality, and gave leadership more questions than answers. Directors struggled to understand where things stood, when work would land, and whether teams had enough capacity to support shifting priorities.

What we set in motion

We set in motion a shift from reactive reporting to proactive, data-informed delivery. Real-time progress tracking replaced manual updates. Forecasts were built on actual throughput, not gut feel. Capacity became visible at the squad level, making it easier to plan, manage risk, and make tradeoffs.

Key Results

📉 5x faster preparing leadership updates
Replaced scattered spreadsheets with a real-time, self-updating source of truth.

🎯 Increase in forecast accuracy
Confidence-based planning helped teams deliver what they promised—on time.

🧭 Improved visibility into risk and tradeoffs
Leaders could spot overload early, prioritize smarter, and manage competing demands with real data.

Next steps

If you’re still wrangling spreadsheets or second-guessing delivery updates, we can help.

  • Book a discovery call — Let’s understand how your teams work today and where the friction lives.

  • Get a custom visibility and delivery roadmap — No plug-and-play dashboards. Just systems that fit your teams.

  • Build with us — We’ll co-create lightweight practices and tools your teams will actually use—and leadership will trust.

Category :

Business Intelligence, Delivery & Capacity Intelligence, Squad Health Check

Tosha is a Technical Program Manager specializing in agile delivery, scalable ops, and cross-functional alignment for fast-moving tech teams.

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