Author: Tosh O

Case Study 1

Case Study Automating Infrastructure: Smarter Ops, Fewer Incidents The situation At a large-scale tech company with a sprawling data platform, compute was being provisioned to services manually—and it showed. Lifecycle management was mostly done by hand. No automation, no guardrails, just tribal knowledge and fingers crossed.   That setup worked—until it didn’t. Human errors led […]

Case Study 5

Case Study Strategy Workshops for Leaders Reduction in planning cycle 0 % Team CSAT 0 /5 The situation A platform-focused SRE team supporting key products inside a large-scale tech company. After a reorg, the team had a wider scope, more visibility, and increasing demand—but lacked a clear way to evaluate and prioritize the work coming […]

Case Study 4

Case Study From Delayed Signals to Live Progress Tracking less time spent on updates 0 % increase in forecast accuracy 0 % The situation At a professional networking platform, the Platforms SRE org was tasked with maintaining reliability at scale—but lacked clear visibility into progress, capacity, and delivery across its complex, cross-functional initiatives. Progress tracking […]

Case Study 3

Case Study Fixing Agile Fatigue: Workflows That Teams Actually Use Reduction in weekly meetings 0 % The situation A mid-sized infrastructure org at a well-known tech company was struggling to “do agile” in any meaningful way. The team, part of a broader Site Reliability Engineering (SRE) function, supported multiple internal platforms used across the company. […]

Case Study 2

Case Study Reclaiming Time From the Planning Cycle Reduction in planning cycle 0 % Team CSAT 0 /5 The situation At a professional networking platform with millions of users planning had become its own operational bottleneck. Planning cycles were so complex and time-consuming that by the time everything was finalized, it was time to start […]

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